The Technology Bradcast

When Bardissi Speaks, You Need to Listen

 
George Bardissi, CEO of BVoIP, is one of the most well-known, experienced, and successful vendors in the service provider industry--and now he's sharing his unique industry insights with the Technology Bradcast.
Join us as George tells us why MSPs should not be afraid to offer VoIP services, and learn his perspectives on MSP marketing, customer relationships, and where the VoIP market is headed in 2020 and beyond.
When George speaks, serious people listen.  If you're a serious player in the MSP industry, you will too.
 
Want to contact George?  Go to BVoIP, Inc. (www.bvoip.com) or send him an email at gbardissi@bvoip.com.
 
Music: "Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License

Advice Every MSP Must Hear: The Saulsbury Interview

In our first Bradcast interview, the CEO of Network Solutions Unlimited, Frank Saulsbury, gives you some of the best MSP business advice and customer strategies you'll hear anywhere. 
Want to learn the secret to getting a great "first time appointment?"  Want to learn what mistakes to avoid and how to avoid them?  Want to hear from a seasoned MSP owner who knows a ton about the business?  Listen to Frank.
 
Contact Frank: Network Solutions Unlimited (www.nsumsp.com) or by email at Frank@nsumsp.com
 
Music: "Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License

You Didn't Activate 2FA: Now What?

You didn’t install two factor authentication in your client’s managed environment and now a hack occurred. 
Did you commit negligence? Are you liable for damages? 
My answer might surprise you. Listen up.
 
Music: "Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License

Killing Scope Creep: A Primer.

Scope Creep:  It usually starts with your customer saying, “You know what else we need?” or “That other thing—that’s included, right?” And it ends with someone being disappointed, either you or your customer. 
Want to know how to avoid scope creep?  Listen up.
 
Music: "Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License
 
 

Puffery Kills (Your Contract)!

Listen to this episode of the Technology Bradcast right now and change your life forever!  It's the best thing you'll hear all day!  (The episode is abut puffery.  Get it?)
Most MSPs use puffery to promote their services.  But when puffery creates legal obligations, liability happens.  Use puffery the right way and avoid liability.  Listen up.
 
Music: "Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License

It's a Small Project--Do You Really Need that Agreement?

I've heard lots of MSPs say, “We don’t need agreements or statements of work for small projects.” 
If you think that way, I’m about to scare the hell out of you.  Listen up.
 
Music: "Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License

MSPs: Stop Offering Money Back Guarantees

MSPs: Are you offering money back guarantees?  Stop it right now.  They're awful, and they are a losing proposition.  Want to know why?  Listen up.
 
Music: "Werq" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License

MSPs Need to Pay Attention to the RING Doorbell Lawsuit

I just spoke on Fox Business News about the Ring Doorbell lawsuit and why it should be dismissed.  But what does that litigation have to do with MSPs?  More than you think.  Listen up.
 
Music: "Werq" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License

MSPs: Are You Liable for Malware in Your Customer's Email?

What if you're providing a malware solution to your customers, a virus gets through, and your customers end up infecting others.  Are you liable?  Listen up...
 
Music: "Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License

MSPs: Don't Panic over the CCPA. Listen Up....

The California Consumer Privacy Act is about to become the law of the land (in California).  It's the toughest consumer privacy law in the U.S.--or is it?  Should you panic?  Do you need to change everything you're doing?  No. Listen up.
 
Music: "Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License