{"store":{"baseInfo":{"podcastTitle":"The Technology Bradcast","slug":"bradleygross","podcastDescription":"Brad Gross, one of the top technology law attorneys in the country, discusses security, licensing, and contract issues for MSPs. Learn what you’re doing wrong and how to fix it, so you can sleep more soundly and focus on what you do best.\n\n\n\nContact: brad@bradleygross.com","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/4845207/Brad_Gross_of_Bradley_Gross_Law_small8kgro.jpg","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/4845207/Brad_Gross_of_Bradley_Gross_Law_small8kgro_1200x628.jpg?s=850275b2eb5331ffd4d247a0f5e91c07&e=jpg","podcastUrl":"https://bradleygross.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/bradleygross/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pw/pbblog-xmvtr-49ee97?from=usersite","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":17,"gmtAdjustment":"GMT-04:00","useDaylightTime":1,"value":-4,"text":"(GMT-04:00) Atlantic Time (Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/Halifax"},"podcastDownloads":null,"totalEpisodes":66,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"Bradley Gross","enableEngagementStats":true,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-xmvtr-49ee97-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Podbean App","link":"https://www.podbean.com/pw/pbblog-xmvtr-49ee97?from=usersite","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Spotify","link":"https://open.spotify.com/show/58AQBaSa8VTCIMFCqpRPij","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/spotify.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/6615791f-438c-4685-911c-f2489a45876e","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null},{"name":"TuneIn + Alexa","link":"https://feed.podbean.com/bradleygross/feed.xml","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/tunein.png","title":null},{"name":"iHeartRadio","link":"https://iheart.com/podcast/95008215","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/iHeartRadio.png","title":null},{"name":"PlayerFM","link":"https://player.fm/series/2773342","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/PlayerFM.png","title":null},{"name":"Podchaser","link":"https://www.podchaser.com/podcasts/the-technology-bradcast-917658","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/Podchaser.webp","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#000000"},{"id":"HomeHeaderBackgroundColor","val":"#ffffff"}],"page-header":[{"id":"PageHeaderTextColor","val":"#ffffff"},{"id":"PageHeaderBackgroundColor","val":"#868686"}],"episode-list":[{"id":"EpisodeListType","val":"grid"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"hide"}],"navigation":[{"id":"NavigationFontColor","val":"#000000"},{"id":"NavigationBackgroundColor","val":"#e9e9e9"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/GYM6GKCMGSe7","text":"Subscribe","subitems":[]},{"id":"Profile","type":"Link","value":"https://www.podbean.com/user-bzd2p1I2jI7p","text":"Profile","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer2"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright 2020 All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"","twitter_username":"","instagram_username":"","youtube_username":"","linkedin_username":""}}],"customize-container1":[],"customize-container2":[{"id":"ComponentImageText2-1","val":{"ComponentFontColor":"#000000","ComponentBackgroundColor":"#f2f2f2","ComponentImage":"https://mcdn.podbean.com/mf/web/tk354j/13173625_10154017161301138_432525315039762100_n.jpg","ComponentContent":"

Brad Gross, Esq.

Bradley Gross is the founding partner of the Law Office of Bradley Gross, P.A., a law firm that specializes in transactions involving technology service providers, VARs, technology solution resellers, cloud solution providers, IT professionals and technology companies worldwide.

Having counseled thousands of MSPs across the country, Brad has \"seen it all and done it all\" when it comes to managed service transactions.

Tune in to the Technology Bradcast.

You're gonna learn a lot.

"}}]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":[],"metas":null,"appConfig":{"package":"com.podbean.app.podcast","app_store_id":973361050,"app_name":"Podbean","scheme":"podbean"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":true,"sectionMaxCount":10,"enableEditorLink":true,"enableEditCookiesNotice":true,"siteRedirectToFeed":false,"podcatcherRssUrl":null,"showFeed":true,"showTopBar":true,"enableWebSiteLike":true,"organizationName":null,"organizationPageLink":null},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"userLikeCheckedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://bradleygross.podbean.com","apiCommonParams":{"t":"685d77fc","clientSignature":"a375c394637229bf75c6195b5bad83a9","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":0,"commentsTotalPage":0,"commentsPage":1,"commentEpisodeId":"pb23175018-pa379","episode":{"id":"pb23175018","idTag":"pa379","title":"MSPs Pushing Back: Negotiating \"Take It or Leave It\" Terms","logo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog4845207/iStock-1300008862_300x300.jpg","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog4845207/iStock-1300008862_1200x628.jpg?s=54ee0ce145d9f7b482c83e6387e2d0ee&e=jpg","largeLogo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog4845207/iStock-1300008862.jpg","previewContent":null,"content":"

As an MSP, navigating negotiations is key. But what happens when your customers push for terms that shouldn't be on the table? How do you explain things in a way that will settle the issues in your favor? Listen up.

","publishTimestamp":1716257234,"duration":1147,"mediaUrl":"https://mcdn.podbean.com/mf/web/gsrpeg4n923w62t4/What_To_Say_When_Your_Customer_Insists7yu36.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-pa379-1619f6a","likedCount":null,"deepLink":"https://www.podbean.com/ew/pb-pa379-1619f6a","transcriptUrl":null,"permalink":"/e/msps-pushing-back-negotiating-take-it-or-leave-it-terms/","downloadLink":"https://www.podbean.com/media/share/pb-pa379-1619f6a?download=1","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":0,"status":"publish","hasMoreContent":false,"chaptersUrl":null,"explicit":false},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-pa379-1619f6a","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000,"VITE_FS1_CDN_URL_PREFIX":"https://pbcdn1.podbean.com/fs1","reloadStats":false,"userIdEncrypted":null,"userProfilePicture":null,"username":null,"isVerified":false,"loadUserInfo":false,"loginUrl":"https://www.podbean.com/site/user/login?return=https%253A%252F%252Fbradleygross.podbean.com%252Fe%252Fmsps-pushing-back-negotiating-take-it-or-leave-it-terms%252F&rts=799d7f931276e02f13fc2ac75955bee37b9f4a78","recaptchaV3Loaded":false,"recaptchaV2Loaded":false,"likesLoaded":false,"commentLikeMap":{},"commentOffset":0},"episode":{"id":"pb23175018","idTag":"pa379","title":"MSPs Pushing Back: Negotiating \"Take It or Leave It\" Terms","logo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog4845207/iStock-1300008862_300x300.jpg","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog4845207/iStock-1300008862_1200x628.jpg?s=54ee0ce145d9f7b482c83e6387e2d0ee&e=jpg","largeLogo":"https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog4845207/iStock-1300008862.jpg","previewContent":null,"content":"

MSPs Pushing Back: Negotiating "Take It or Leave It" Terms