Declination Letters:Necessary Protection

You told your customer to purchase a particular solution and your customer declined. You know it will eventually come back to bite your customer—and maybe your company as well.  What should you do?  Protect (and market) your company with a "decline letter."

 

 

Music: "Werq" Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0 License